Please refer to our knowledge base of Frequently Asked Questions or find a selection of the most commonly asked question in the sections below.

• How do I log in to my Control Panel
• What can I do in the Control Panel
• What is a managed service?
• How do I find my lost login details?
• How do I manage my Teckna Account?
• Is there a minimum term contract?
• more ...

• What is POP3?
• Email and your ISP
• Dealing with Spam
• How to set up Outlook Express for Teckna email
• How to read/send email online
• How to set up email sharing
• more ...

• What is a Tier 1 Data Centre?
• What is FTP?
• What is web hosting?
• How can I update my website?
• How can I create a website?
• more ...

• What is a domain name?
• What do the domain extensions (.co.uk, .com, etc) mean?
• How do I transfer a domain name to Teckna?
• Choosing a good domain name
• more ...

• What skills do I need to use Teckna Website Builder?
• Can I change the design and content of a Teckna Website Builder website?
• How many pages can my Teckna Website Builder website contain?
• What designs are available to choose from for a Teckna Website Builder website?
• more ...

16/12/08 - There will be an outage on tonight on servers
T30: 217.199.176.230
T35: 217.199.176.231

The outage will be from 10pm 16/12/08 until 7am 17/12/08.

We expect work to be completed ahead of schedule and therefore the services will be returned earlier.

Work completed with full success and service resumed at 4am

If you have any questions, please fill in our online form and we will endeavour to answer them.

• How do I log in to my Control Panel?
• What is a managed service?
• How do I set up Outlook Express for Teckna email?
• How do I read/send email online?
• What is a Tier 1 Data Centre?
• What is web hosting?
• What is FTP?
• What is a domain name?
• What do the domain extensions (.co.uk, .com, etc) mean?
• Do I need technical skills to use the Teckna Website Builder?
• more ...

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